Decision Framework • Comparison Table

LLM Evaluation Matrix

Compare the leading LLM platforms across features, pricing, performance, and enterprise capabilities.

How to use this matrix: Identify which criteria matter most for your use case, then compare platforms across those dimensions. No single platform is "best"—the right choice depends on your specific requirements.

General Information

Criteria ChatGPT (OpenAI) Claude (Anthropic) Azure OpenAI AWS Bedrock
Provider OpenAI Anthropic Microsoft (OpenAI models) Amazon (multiple providers)
Primary Models GPT-4o, GPT-4, GPT-3.5 Claude 3.5 Sonnet, Claude 3 Opus GPT-4, GPT-3.5 (same as OpenAI) Claude, Llama, Titan, Cohere
Best For Fastest updates, broadest capabilities Long context, nuanced reasoning Enterprise Microsoft environments Multi-model flexibility, AWS integration

Pricing (per 1M tokens)

Model Tier ChatGPT Claude Azure OpenAI AWS Bedrock
Entry-Level (Input) $0.50 (GPT-3.5) $3.00 (Haiku) $0.50 (GPT-3.5) $0.25 (Titan)
Entry-Level (Output) $1.50 (GPT-3.5) $15.00 (Haiku) $1.50 (GPT-3.5) $1.00 (Titan)
Mid-Tier (Input) $2.50 (GPT-4o) $3.00 (Sonnet 3.5) $5.00 (GPT-4) $3.00 (Claude Sonnet)
Mid-Tier (Output) $10.00 (GPT-4o) $15.00 (Sonnet 3.5) $15.00 (GPT-4) $15.00 (Claude Sonnet)
Premium (Input) $5.00 (GPT-4 Turbo) $15.00 (Opus) $10.00 (GPT-4 Turbo) $15.00 (Claude Opus)
Premium (Output) $15.00 (GPT-4 Turbo) $75.00 (Opus) $30.00 (GPT-4 Turbo) $75.00 (Claude Opus)

* Prices approximate and subject to change. Azure pricing may vary by region.

Context & Capabilities

Feature ChatGPT Claude Azure OpenAI AWS Bedrock
Max Context Window 128K tokens (GPT-4 Turbo) 200K tokens 128K tokens 200K tokens (Claude)
Vision Capabilities ✓ Excellent (GPT-4o) ✓ Good (Claude 3) ✓ Same as OpenAI ✓ Via Claude
Function Calling ✓ Excellent ✓ Good (tool use) ✓ Same as OpenAI ✓ Model-dependent
JSON Mode ✓ Native support ✓ Via prompting ✓ Native support ✓ Model-dependent
Streaming ✓ Yes ✓ Yes ✓ Yes ✓ Yes
Embeddings ✓ text-embedding-3 ✗ Use Voyage/Cohere ✓ Same as OpenAI ✓ Titan Embeddings

Performance Characteristics

Metric ChatGPT Claude Azure OpenAI AWS Bedrock
Response Latency Fast (GPT-4o fastest) Very fast (Sonnet 3.5) Similar to OpenAI Model-dependent
Reasoning Quality Excellent (GPT-4) Excellent (Opus, Sonnet) Same as OpenAI Excellent (Claude models)
Code Generation Excellent Excellent Excellent Good to Excellent
Creative Writing Good Excellent Good Model-dependent
Factual Accuracy Good (prone to hallucination) Very good (more careful) Good Model-dependent

Enterprise Features

Feature ChatGPT Claude Azure OpenAI AWS Bedrock
SLA Guarantees ✗ Best-effort ✓ Enterprise plan ✓ 99.9% uptime ✓ AWS SLA
Data Residency Control ✗ Limited ✗ Limited ✓ Regional deployment ✓ Regional deployment
Data Privacy Not used for training (API) Not used for training Not used for training Not used for training
SOC 2 Compliance ✓ Yes ✓ Yes ✓ Yes ✓ Yes
HIPAA Eligible ✗ No ✓ Yes (Enterprise) ✓ Yes (BAA available) ✓ Yes
SSO Integration ✓ Enterprise plan ✓ Enterprise plan ✓ Via Azure AD ✓ Via AWS IAM
Fine-Tuning ✓ GPT-3.5, GPT-4 ✗ Not yet available ✓ Same as OpenAI ✓ Select models

Integration & Ecosystem

Aspect ChatGPT Claude Azure OpenAI AWS Bedrock
SDK Quality Excellent (Python, Node, etc.) Good (Python, TypeScript) Excellent (Azure SDK) Good (AWS SDK)
Documentation Excellent Very good Good (Microsoft docs) Good (AWS docs)
LangChain Support ✓ First-class ✓ First-class ✓ First-class ✓ First-class
Native Cloud Integration ✗ API-only ✗ API-only ✓ Deep Azure integration ✓ Deep AWS integration
Rate Limits Tier-based, can increase Request-based, customizable Quota-based, flexible Service quotas, adjustable

Decision Guide

Choose ChatGPT (OpenAI) if:

  • ✓ You want the fastest access to latest model improvements
  • ✓ You need the broadest feature set (vision, embeddings, fine-tuning)
  • ✓ You're building a consumer-facing app
  • ✓ You want the largest ecosystem and community
  • ✓ Compliance requirements are standard (not HIPAA)

Choose Claude if:

  • ✓ You need the longest context window (200K tokens)
  • ✓ Factual accuracy and reduced hallucinations are critical
  • ✓ You're working with complex documents or long-form content
  • ✓ You value nuanced reasoning and careful outputs
  • ✓ You need HIPAA compliance

Choose Azure OpenAI if:

  • ✓ You're already using Microsoft Azure infrastructure
  • ✓ You need data residency control and regional deployment
  • ✓ Enterprise SLAs and support are required
  • ✓ You want OpenAI models with enterprise governance
  • ✓ You need HIPAA/SOC 2 compliance with guaranteed uptime

Choose AWS Bedrock if:

  • ✓ You're already using AWS infrastructure extensively
  • ✓ You want flexibility to use multiple model providers
  • ✓ You need deep integration with AWS services
  • ✓ You want to avoid vendor lock-in (multi-model support)
  • ✓ You need enterprise governance within AWS ecosystem

Quick Cost Estimator

Estimate your monthly costs based on usage:

Example: Customer support chatbot

  • • 10,000 queries/month
  • • 500 input tokens average
  • • 200 output tokens average
  • GPT-4o cost: ~$175/month
  • Claude Sonnet cost: ~$150/month

Example: Document analysis

  • • 1,000 documents/month
  • • 5,000 input tokens average
  • • 1,000 output tokens average
  • GPT-4o cost: ~$225/month
  • Claude Sonnet cost: ~$300/month

Still Not Sure Which to Choose?

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